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PHW · Goods in and out

Goods in and goods out: lorries, forklifts and loading bays

A lorry reverses onto a bay while someone on foot is crossing the yard. Whoever is nearest jumps on the forklift to unload it. No marshal, no reversing signals, nothing written down. That is the everyday risk on any site where goods vehicles arrive and leave, and it is where most of PHW's training and packs for this trade are aimed.

Who this is for

Not just haulage firms. Any site with lorries in and out.

This is aimed at firms that supply major manufacturers and the wider network of small sites around a big industrial estate: subassembly, powder coating, shot blasting and painting, machining and fabrication, steel stockholding, receiving and warehousing, container de-stuffing and just-in-time deliveries. Each of these sites can see twenty or more lorries a day, from 3.5 to 44 tonnes, offloaded by forklift and reloaded once the work is done. Loads arrive in stillages, pallets, cages or loose: raw steel, glass, seats, wheels, tyres, harnesses, counterweights and rams.

The same risk sits at a commercial laundry where vehicles reverse onto a bay with roll cages, at a bakery, and at quarries and stone yards moving material by the lorry-load.

The risks this trade carries

In your own terms, not a generic hazard list.

Vehicle and pedestrian movement in the yard

Lorries reversing onto a bay and forklifts working the same ground as people on foot is the core risk. The common gap in small firms is that anybody jumps on the forklift and anybody reverses a lorry off the road onto the bay, with no marshalling and no reversing signals in place.

Loading and unloading

Offloading and reloading by forklift, and loads handled in stillages, pallets, cages or loose, needs an assessed, authorised operator and a documented loading bay procedure, not whoever is free at the time.

Overhead cranes and lifting

Overhead gantry cranes and chain hoists used to suspend heavy items, for example moving parts through shot blasting and painting, need a trained slinger/signaller and a competent crane operator behind every lift.

No written system

The single biggest gap on these sites is that none of it is written down: no traffic management plan, no safe system of work for the yard, and no record of who is authorised to be on the forklift or crane.

The law that applies

Named, not paraphrased into a claim.

The Workplace (Health, Safety and Welfare) Regulations 1992, regulation 17, require a safe layout for vehicle and pedestrian traffic wherever they share the same ground.

PUWER 1998 regulation 9 places the duty to train and assess operator competence on the employer, covering the forklift and any overhead crane or chain hoist alike.

Where an overhead crane or chain hoist lifts, LOLER 1998 and its Approved Code of Practice L113 apply, requiring thorough examination at set intervals.

The Manual Handling Operations Regulations 1992 cover loading and unloading by hand.

Employer duty

The employer still authorises each operator or member of staff in writing; PHW's certificates, records and packs are the evidence the employer relies on for that decision, not a substitute for it.

What PHW does for you

The machines, packs and systems that fit this trade.

Machines

Counterbalance forklift

Goods-in forklift training and assessment, up to 4500 kg.

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Machines

Reach truck

Warehouse and store forklift training.

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Machines

Slinger and signaller

Overhead crane and chain hoist lifting duties.

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Safety pack

Vehicle marshal (banksman)

Reversing signals and yard marshalling.

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Safety pack

Workplace transport

Loading bay and yard traffic management plan.

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Training matrix

Digital training matrix

Who has had what and when, skills gaps, refresher reminders and a forward plan you can show HSE.

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Policies

Loading bay and yard procedures

Traffic management plan, safe system of work and forklift authorisation.

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What you end up holding

The evidence trail a site, a customer's auditor or an insurer can check.

  1. Certificates and records for every person trained or assessed
  2. Site evidence statements for site or premises management
  3. A live verification page per operator or pack, checkable at any time
  4. A QR code on the certificate, resolving straight to that record

How verification works → · Take the 1-minute goods in and out check →

Get a quote

Tell us the machines, the pack, and the numbers, and we will come back with a price and dates.

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Real cases

HSE prosecutions in this line of work.

Workplace transport · Uxbridge

SCS Railways Limited fined £400,000 after a tipper truck fell off an excavation ramp

£400,000 + £8,974 costs · 2026-06-16

A 20-tonne tipper truck drove off an unprotected excavation ramp at an HS2 site after an unannounced change to the working area.

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Workplace transport · Wolverhampton

Jack Moody Landscaping and Civil Engineering Limited fined £125,000 after an employee was struck by a reversing flatbed truck

£125,000 + £150,000 costs · 2026-06-15

An employee walking across the site was struck by a reversing flatbed truck, suffering serious head and eye injuries.

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Workplace transport · Worcester

Office of Chief Constable West Mercia Police fined £85,800 after a student officer was struck by a passing vehicle

£85,800 + £9,402 costs · 2026-02-20

A student police officer managing a collision scene on an unlit road was struck by a passing vehicle, suffering life-threatening injuries.

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