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PHW · Plant hire

Your machines are out on hire. Who is running them?

Mini diggers, dumpers, rollers, telescopic handlers and Stihl saws leave your yard every day. When one comes back damaged or hurts someone, the first question is who was trained to run it. PHW assesses the operator on the machine and gives you the record.

Watch, about 1 minute 40 seconds

The construction and civils film

There is no film made for plant hire yet. This one was made for construction and civils: the machines in it are the ones that go out on hire, and the duty to train the operator sits with whoever puts them on the machine.

Still from the PHW construction and civils film

The film plays on its own page, with the full text written out underneath.

What PHW does about it

Up to four of your people assessed for competence in one day, on your own site and machines, with minimum downtime. Plus a written safe-system pack for each topic.

Who this is for

A small plant or tool hire firm whose customers run the machines.

You hire out diggers, dumpers, rollers, telescopic handlers, saws and plates, mostly to contractors, groundworkers, landscapers and farms. The person on the machine usually works for your customer, so the duty to train them sits with the customer. Your own yard and delivery staff are your employees, and for them the duty is yours. If you hire out with a driver, that driver is yours too.

What goes wrong at the yard gate

The machine goes out. What you hold on file is what is left when it comes back.

The customer's operator was never assessed

Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 (PUWER) puts the duty to see that people who use work equipment are adequately trained on their employer. On a hire, that is usually your customer, and a hire agreement does not show that it was done.

A machine comes back damaged

A bent bucket or a machine off hire for days starts the argument: who was running it, and were they trained on that type of machine?

Nothing on file at handover

A hire agreement does not show who is competent to run the machine. Without a certificate, a record and a live verification page, there is nothing for either side to point to when something goes wrong.

One customer, several machines

A customer who takes a mini digger, a dumper and a roller in the same week needs an operator assessed on each machine they run, not one record for the lot.

Your own yard and delivery staff

They load, unload, deliver and demonstrate machines. They are your employees, so the training duty for them falls on you under section 2(2)(c) of the Health and Safety at Work etc. Act 1974 and PUWER regulation 9.

The law that applies

Two provisions, in plain words.

Section 2(2)(c) of the Health and Safety at Work etc. Act 1974 requires an employer to provide the information, instruction, training and supervision needed to ensure, so far as is reasonably practicable, the health and safety at work of employees.

PUWER 1998 regulation 9 requires every employer to ensure that all persons who use work equipment have received adequate training, including in the methods of use, the risks and the precautions to take. On a hire, that employer is the hiring customer for its operators, and you for your own staff.

For rider-operated lift trucks, which includes telescopic handlers, HSE's Approved Code of Practice L117 sets out training in three parts: basic training, specific job training and familiarisation with the machine and site.

Employer duty

The employer still decides who may run each machine. PHW's certificates, records and packs are the evidence behind that decision.

What PHW does for you

The machines, packs and systems that fit a hire yard.

Machines

Telescopic handler

Operators assessed on the machine they will run, not a different one.

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Machines

360 excavator

Mini diggers from 1 to 8 tonnes and 360 excavators up to 12 tonnes.

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Machines

Backhoe loader

Operators assessed for competence on the backhoe loader.

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Machines

Forward tipping dumper

Site dumpers up to 6 tonnes payload.

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Machines

Ride-on roller

Ride-on rollers up to 3.5 tonnes operating weight.

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Machines

MEWP: scissor (3a)

Up to 12m working height.

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Machines

MEWP: boom (3b)

Up to 13.5m working height.

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Machines

Abrasive wheels

Whoever fits the disc on a Stihl saw or angle grinder needs adequate training.

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Safety pack

Hand-arm vibration

For breakers, Stihl saws, grinders and whacker plates: assess exposure, control it and record it.

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Training matrix

Digital training matrix

Who has had what and when, skills gaps and refresher reminders for your own yard and delivery staff.

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Written procedures

Yard and delivery procedures

Your site procedures written down, so handover, loading and delivery follow the same steps every time.

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Machines

All machine categories

The full range PHW trains and assesses.

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What you end up holding

The evidence trail a customer or a site manager can check.

  1. Certificates and records for every operator PHW assesses on a machine
  2. A site evidence statement the customer keeps on file
  3. A live verification page you or the customer can check at any time
  4. A QR code on the certificate, opening straight to that record
  5. A training matrix for your own yard and delivery staff

How verification works → · Take the one-minute plant hire check →

Get a quote

Tell us the machines, how many people and where, and we will come back with a quote and dates.

Get a quote

Real cases

HSE prosecutions in this line of work.

Plant hire · Castleford

Hessle Plant Ltd fined £433,550 after a forklift fell from a trailer while reversing

£433,550 + £8,147 costs · 2025-11-26

A forklift truck fell from a trailer as it was reversed into position early one morning, fatally trapping the operator against a neighbouring trailer.

Read the case →

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