The industrial forklift with a telescopic boom instead of a mast. It loads a lorry from one side and places a pallet at reach, and the rated capacity falls as the boom goes out. If an operator lifts at full reach without the load chart and it tips, who was trained and assessed on that machine, and where is it written down? PHW trains and assesses your operators on your own Teletruk, on your own site.
The JCB Teletruk: an industrial forklift truck with a telescopic boom in place of a mast, electric or diesel, up to 3,000 kg. The boom reaches forward, so the truck loads and unloads a lorry from one side and places loads at reach, and the rated capacity is read from the load chart for the reach and height in use. Builders' merchants, goods-in bays, yards, waste and recycling sites, farms and any site moving pallets and unit loads on hard standing.
Goods in and goods out: watch the film, read the trade page or take the one-minute check.
PHW trains and assesses your operators on your own Teletruk, on your own site. In plain terms: the daily check before starting, including the boom sections, hoses and pins and the Load Motion Control check; travelling with the boom retracted and low; reading the load chart for the reach and height needed; stacking and de-stacking at reach; loading and unloading a lorry from one side; the checks after use; and the housekeeping and paperwork that go with goods in and goods out. The units on the certificate are listed below.
The operator gets certificates to show on site. You get the records for your file. Anyone can scan the QR code on a certificate to open the live record.
In Great Britain the duty to train sits with you as the employer, under the Health and Safety at Work etc. Act 1974 section 2(2)(c) and PUWER 1998 regulation 9, which requires adequate training for everyone who uses work equipment. The Approved Code of Practice L117, rider-operated lift trucks, which covers industrial telescopic forklift trucks, expects competence to be tested after basic training and checked through regular monitoring afterwards.
L117 sets out a three-stage training model: basic training, job-specific training, and familiarisation with the particular truck and site. It counts anyone who drives the truck as an operator, even as a small part of their job.
L117 says an operator restraining system, such as a seat belt, should be used where one is fitted.
Stability rests on the stability triangle. The rated capacity is read from the load chart for the reach and height in use, and falls as the boom extends. Load Motion Control supports the operator's own load checks and does not replace them, and the boom is retracted and low for travel.
It also says to keep pedestrians out of the areas where trucks work where possible, and where that is not possible to separate pedestrian routes from truck routes and mark the crossing places.
A Teletruk is lifting equipment, so LOLER 1998 applies to it. Every lift must be planned by a competent person, appropriately supervised and carried out safely (regulation 8). The boom, carriage, forks and tilt mechanism need a thorough examination by a competent person at least every 12 months, or under an examination scheme, and you keep the report for at least two years (regulation 9 and L117 paragraph 165). A truck used to lift people, even occasionally, is examined at least every six months. That is separate from the routine service.
L117 says to give each operator written authorisation once all three stages of training are complete, naming the operator, the date, the type of truck and any limits. The certificate, the records and the site evidence statement are what you keep on file when you sign it.
Up to four of your people assessed for competence in one day, on your own site and machines, with minimum downtime. Plus a written safe-system pack for each topic. Tell us how many people drive your Teletruk and your site postcode, and PHW comes back with a quote and dates.
HSE prosecutions in this line of work.
£170,000 + £7,999 costs · 2026-05-12
A fitter's hand was trapped under a three-tonne machine when forklift forks unexpectedly dropped, resulting in two amputated fingers.
Read the case →£500,000 + £7,040 costs · 2023-11-08
A forklift struck a kerbstone and overturned, trapping and killing a driver who was not wearing a seatbelt.
Read the case →£230,000 + £111,000 costs · 2026-09-14
An improperly planned and supervised forklift unloading operation dropped a 1.2-tonne crate onto a delivery worker from another company, causing life-changing injuries.
Read the case →