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PHW · Other · 2026-07-06

Emma Bridgewater Limited fined £266,666 after a falling snow machine sent glass toward a child

Hanley, Stoke-on-Trent · Birmingham Magistrates' Court

What happened

A snow machine fell from a window above the gift shop during a Christmas lights event and struck a light, sending broken glass toward a 12-year-old attendee. The company had failed to properly assess risks and secure the snow machine according to the manufacturer's instructions.

Injuries: deep cut requiring hospital treatment

The breach

Regulation 10(1) of the Work at Height Regulations 2005; Section 3(1) of the Health and Safety at Work etc. Act 1974

The sentence

  • Fine: £266,666
  • Costs: £4,931
HSE inspector

“What should have been a festive event was marred by haphazard planning which left a young girl needing hospital treatment.”

What would have prevented it

Equipment positioned above public areas must be secured exactly as the manufacturer specifies, with the risk to bystanders properly assessed beforehand.

How PHW helps

The machines, packs and quizzes that fit this kind of site.

Safety pack

Working at height

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Source: HSE press release, Emma Bridgewater fined £266,666 after falling shard of glass injures child